Intro:
Online shopping ka zamana hai — sab kuch mobile pe, sofa pe let ke order, aur khushi se chai piyenge jab parcel aayega. Lekin kabhi kabhi woh khushi shock mein badal jaati hai: parcel kholte hi pata chale ke jo photo mein dikh raha tha, woh sirf sapna tha! 😅
Ek chhoti si kahani (Sharafat Bhai style):
Sharafat Bhai ne ek din "super-branded" shoes order kiye — discount itna ke lagta tha seller ne shoes apne garage se nikal ke photo le rakhi ho. Jab parcel aaya to andar se aisi cheez nikli ke Sharafat Bhai bole: "Ye to meri bartan ki jooti se milti-julti hai!" Usne pehle gusse mein call kiya, phir socha — chalo qanoon ka chakkar lagate hain. Aur yahin se asli kisse shuru huay…
Step-by-step kya karein agar parcel alag nikle:
- Sab record karo: Parcel kholte waqt video lo (2 minute ka kaam). Packaging, product, aur package slip sab clear honi chahiye.
- Seller ko message bhejo: Order number, short problem, aur photos attach karo. Gusse mein gaali dene ka mat socho — simple aur facts likho.
- Platform ka return policy check karo: Daraz/Amazon/FB Marketplace par return window hoti hai — uske andar complaint file karo.
- Payment proof sambhalo: Bank screenshot, EasyPaisa/Easypaisa/JazzCash ka record rakho — ye sab zaroori hoga.
- Agar seller chup ho jaye: Platform pe "report seller" karo aur agar bahut bada fraud lage to Cyber Crime / FIA ko bhi inform karna chahiye.
Kis cheez ko consumer fraud maana ja sakta hai?
- Product bilkul different ho (ad vs reality match na kare).
- Used/kharaab product send kiya gaya ho jab naya dikhaya gaya tha.
- Payment le kar delivery na ho.
- Fake store jahan multiple logon se paisay lekar same kaam kiya gaya ho.
Simple evidence checklist (post karne se pehle):
- Video of opening the parcel.
- Photos of product + box + label.
- Chat screenshots with seller.
- Payment receipt / transaction screenshot.
Choti advice (taareeki tips) taake next time safe rahe:
- Reviews dhang se parho — photos walay reviews best hote hain.
- Agar seller naya hai to pehle thoda doubt rakho — "too good to be true" offers ko nazarandaaz karo.
- Unknown pages se purchase karte hue COD prefer karo (agar possible ho).
- Payment karne se pehle seller ki profile, followers, aur comments check karo — agar comments sab fake lagay to door raho.
Agar seller se baat na bane to legal kya mumkin hai?
Choti cheezein jo refund se solve ho jati hain, unko platform pe escalate karo. Agar pattern lagay (fake store, multiple complaints) to Consumer Court ya Consumer Protection Authority mein complaint file ki ja sakti hai. Agar bahut bara cyber fraud ho (logon se systematic tariqe se paisay lee ja rahe ho) to FIA Cyber Crime complaint best hoti hai.
Final baat — thoda serious, thoda witty:
Online shopping mazay ka hai, lekin andha yaqeen khatarnak ho sakta hai. Agar aap har buray tajurbe par awaaz uthayenge to scammers ki himmat kam hogi. Aur agar Sharafat Bhai jaise log chup rahenge to unka agla order bhi "mystery box" ban jayega. 😄
Call to action (blog ke end mein daal dena):
Agar aapke saath bhi aisa hua hai to comment mein apni kahani likho — shayad agla “Qanoon Ka Qissa” aapki kahani par ho. Aur agar chaho to main complaint letter ka simple template bhi de doon jo aap copy-paste kar ke consumer court ya platform pe bhej sako.